For Thomas, presentation is everything. Having worked in corporate and independent estate agency since 1999, and running his first office at the tender age of 21, Thomas opened Ralph James in 2015. The intent behind the business was to bring the very best of marketing and services together, adding a unique edge of design and flair - from our shop, to our branding, and through everything we do.
Back in 2011, when Thomas first came to work in Redhill and Reigate, he loved what he saw: Clearly Reigate was the traditional darling of the two towns - a beautiful and thriving place with a wonderful lifestyle, great shops and excellent schools, all surrounded by glorious countryside - but he was also struck by the variety and potential of Redhill, with its collection of neighbourhoods and villages, its incredible rail link to London and now, of course, the big plans for regenerating the centre.
Thomas is a keen property developer himself, and his passion for property knows no bounds. From renovating his own home to selling yours, there is no limit to the high standards implemented.
Born in Redhill and living here his entire life, there isn't much Ashley doesn't know about the local area. Alongside Thomas, Ashley has created Ralph James to provide a professional, comfortable and informal service. With his background in art and design, Ashley is a driving force behind the Ralph James branding and innovative marketing techniques.
Since 2015, Ashley has worked front of house, building the team, creating relationships with clients and driving the business' presence in the surrounding area. Well known for his personal approach and being available around the clock, many of Ashley's clients' have remained his friends long after the sale of their home.
Ashley is passionate about property: having bought and renovated a number of his own over the years, he is currently restoring an early Edwardian house close to Redhill town centre with his young family.
Caedi relocated to Redhill when buying her first home, where the lure of getting more property for your money, whilst keeping the great links into town for commuting is appealing. She now resides locally in Horley. She had what is probably the best introduction to Thomas & Ashley: they sold her house back in 2016. After remaining in touch in the years since, in 2018 the chance to act as PA to Thomas and manage the offices came up and she thought it would be a great opportunity.
With a career history in office administration, document controlling and assisting management, since working with Thomas she's been sponsored to complete a Level 4 qualification in Business Management.
Everyone that chooses to work with Ralph James will have communication with Caedi, she's the driving force behind the smooth running of the business; Liaising with all parties, putting together brochures, and acting as Head of Operations just a few of her responsibilities.
In her spare time, Caedi can be found walking her dogs, working out and baking. Since the sale of her home, all completions on properties are accompanied by cupcakes baked by herself, giving the Ralph James personal touch as always.
Born and raised in Redhill, Chris worked with both Thomas and Ashley in the early years of his career. They always remained friends and since founding Ralph James, he enjoyed watching the companies growth and kept a close eye on their modern approach. When the opportunity arose at Ralph James, with a family of his own now, it was the ideal time to return to the area.
With 13 years' experience in the industry, Chris headed a number of successful sales offices in Fulham and Chiswick, two prime areas in London. Proud to hold the record for individual sales numbers in a calendar year for one of London's leading agents, Chris' valuable experience has been a refreshing addition to the business.
For Chris, estate agency is about relationships that last longer than the property transaction, and clients have remained in touch years after they've moved. Having admired that Ralph James value the same things as he, alongside exceptional marketing, Chris now leading the branch with confidence.
Robin grew up in Redhill and attended schools in Reigate - so there's not much about the local area that he doesn't know. As a neighbour of Ashley, Robin would often enquire about gaining work experience at Ralph James; Four years later, and Robin is an essential part of the sales team.
Having trained under Ashley's guidance, and now working closely with the branch Head of Sales, Robin acts as mentor to other members of the team; Approachable and friendly, he's a huge personality in the office, and a driving force behind Redhill's success.
Becoming a homeowner by himself at the impressive age of 21, Robin can relate to clients' experience and has an insight which disarms nervous first-time buyers during sales progression. You'll often find Robin remaining in the office after hours, and this drive has seen his position at Ralph James grow - he now values and lists properties as well as selling them.
On day's off, you'll find Robin on the golf course, or visiting local pubs; He's also often in Brighton where he visits family during time off.
Nicky’s first foray into Estate Agency came in the form of a weekend viewing guide whilst she was training at Stage School. After a short career dancing on cruise ships and abroad, she returned home and took a full time job at the same agency as a trainee negotiator. Within 18 months she was transferred to the companies flagship office in the city centre where she moved up the ranks and worked in a fast pace environment.
In 2008, Nicky moved to Reigate and began working for a corporate agent, where she stayed for 8 years until leaving to have her daughter. It was here that she met and formed a friendship with Thomas & Ashley. After being lucky enough to have a couple of years off as a Mummy, the timing fell into place for RJ to expand and open their second office in Reigate and Nicky jumped at the chance to join the team.
Nicky’s happy nature and enthusiasim is a credit to the RJ name and having worked in the local area for many years, she enjoys dealing with lots of previous clients that are always happy to work with her again.
An Australian girl living in Westcott, just outside Dorking, Rebecca grew up in Melbourne; spent many years in Brisbane; then moved to the UK in 2010 after meeting an Englishman. She took a 'short break' from being an insurance fraud investigator after having a baby; then having another one; and then left corporate life.
Property has always been in her heart - Rebecca has renovated homes in both the UK and Australia, and helped friends with theirs - so in 2016 she took a Saturday viewings job at a Dorking estate agency: within two weeks she was full time!
Rebecca dealt with Ralph James in a few chains and their clients were always raving about them. Her impression was that they truly run their own race with modern marketing and their HD videos. When the Special Agent role for Dorking and the Surrey Hills came up, Rebecca took the opportunity, bringing her own marketing idea's to the business and remains excited to see how Ralph James can stay ahead in the UK property market.
It's not unusual for Rebecca to work after hours or on Sundays, and the flexible hours mean she can be an agent when her clients need me, and a mum when her kiddies do.
The modern approach is summed up in how Sadie came to work here - because Ashley approached her on LinkedIn. Her online presence impressed the Director's and she leads by example with her engagement with like-minded businesses on the platform.
After qualifying in Accounting and Finance, Sadie took an au-pair opportunity in France for a period of time, teaching english. Her estate agency career began in 2017 as a negotiator and, later, Sales Manager for two corporate agencies, before joining the Ralph James reigate team in 2019. After having her young daughter, Sadie moved across to the Redhill office where she's making her mark.
An advocate for the local community, Sadie leads by example and works closely with local charities, regularly organising team volunteering and taking part in causes close to her own heart.
Natalie bought and sold a property through Ralph James in 2016 and they really stood out. It was just so professional from the very start: everyone was really with it, smartly dressed, and very approachable.
After having two little boys and seeing them start school, Natalie saw a trainee position advertised on Instagram. She's always been in customer service - having owned three shops for about 15 years in Redhill, Dorking and East Grinstead - but she felt she was ready for a new challenge away from retail.
Property and streets have always fascinated her, and she often thought "I think I'd be quite good at that" about estate agency. Natalie gets such a buzz from viewings and meeting new clients and loves seeing how people have made their homes their own and what potential different properties have. But the best feeling is finding a property for someone that ticks all their different boxes, and watching them fall in love with it.
Marie-Elise graduated as a make-up artist in Glasgow. After working as a cosmetician for the shows on cruise ships and running the on-board beauty boutique, she went on to become a manager at a leading cosmetics company for several years.
Estate agency had been in her mind for ages: with a love for property shows and a keen interest in buying and selling. After going for several interviews, Marie-Elise could see that Ralph James were unique, modern and much more evolved: they had a brilliant reputation, and she loved the concept and really personal approach. It was an easy choice to accept a position as part of their team.
Astounded that there are so many different properties out there, with something to suit each and every person, Marie-Elise gets so much joy from perfectly matching a property with their new buyer. In service and sales you're always looking to please, but a home is the biggest purchase anyone is likely to make - the whole process of calling and congratulating someone on having their offer accepted is a feeling you don't get anywhere else.
Growing up around Reigate, attending Reigate college, and later graduating from the London College of Fashion with a degree in Visual Merchandising & Branding, Molly's career has progressed implementing displays for premium high street brands, until her last role as Lead Visual Stylist for four years at London's leading department store.
You'll often see Molly around town, socialising or picking up a coffee from a local business. She has recently renovated her own home, a Victorian apartment in Reigate, completely remodelling and restoring it with ornate Parisian influences. Alongside designing her home, Molly recently founded her own homeware brand, and her interest in property and home styling grew.
After viewing properties with Ralph James last year and loving the RJ approach - relaxed, stylish, and modern - Molly's interest was peaked. Following her redundancy in the Summer, she kept in touch with Ashley and when he spoke of expanding the team, Molly felt it was meant to be. She knew she wanted to learn, and decided to change direction and give estate agency a go. Molly's interest is in the design aspect and inspiring buyers with property potential. So far, she's loving it.
Originally from a small village in County Durham, Sam knew that he always belonged in the countryside rather than the hectic city life of London. He decided to take the plunge and offered on a property in Earlswood through Ralph James.
Having the greatest introduction, Sam loved the way they operated - so much so that once he moved into his new place, he contacted Thomas and Ashley straight away for a chance to work at Ralph James. Having been in both sales and lettings for an independent London company since 2014, Sam knew that he could bring his knowledge and confidence to RJ.
Joining a new company can always be daunting, but ever since joining the whole Ralph James team has made him feel welcomed with open arms. If they can be this warming to their new employees, they can extend a huge welcome to their clients, and he believes it really does show how RJ stand out from the rest - they really do care!
Life as an estate agent goes back to around 2004 for Joanna, when she began working in South West London. Having stayed there for about 15 years, in 2015 she moved to the lovely village of Leigh, about 3.5 miles from Reigate. In late 2018, Joanna decided she'd like to work closer to home; After asking friends whether they'd had any experience of local estate agents, the name that came up time and time again with positive responses was Ralph James.
After wandering into the Reigate office to see if there were any vacancies, Joanna was immediately taken with the relaxed office design and the community and culture. Feeling that everyone takes care of eachother and sharing the value of a "nothing but the best will do" attitude inspired her to join the team.
You'll often find Joanna in Reigate, visiting the art gallery or talking to locals; Passionate about supporting the local high street and independent clothes boutiques, she is always attending local events, supporting new businesses and promoting the town to relocating clients.
After growing up in South London, Abi relocated to Horley, buying her first property in local Westvale Park. Her career began in accountancy, and during her qualification, she found herself in Block Management for Freeholders.
Earlier this year Abi was approached by a colleague on Linked In and introduced to Ralph James. Following meeting the team and being impressed by the family feel, Abi joined the growing Ralph James Lettings team as Property and Account Manager earlier this year.
As the main point of contact for both landlords and tenants, you'll have dealt with Abi with regards to everything from maintenance issues and dealing with payments. Spending as much time exploring the outdoors all around the UK with her young family, Abi is now both a tenant and a landlord herself, offering a unique insight when dealing with her clients.
In February 2021, Ashly was unexpectedly made redundant from a long-term role as a VM & Brand Manager. With over a decade of experience in visual merchandising and implementing brand strategies, she immediately knew that she wanted to find a company that she could get behind and invest in again.
When introduced to Thomas, Ashly was impressed. Ralph James not only take a modern approach but hold the same values, such as innovative design and community and culture. She knew she wanted to be a part of it.
As a marketing manager, Ashly's role is new at Ralph James. It's ever evolving, but she's involved in everything from social media and content creation to brand strategy and promotion. With 12 years' experience behind a camera, Ashly uses photography and videography to create engaging content, inviting our clients to feel more involved than ever, sharing not only Ralph James' stock but behind the scenes and the team.
Outside of work you'll find Ashly renovating her first home, and often exploring with a camera in one hand and a coffee in the other. Thrilled to further develop what RJ does and be a part of taking the business to new height's through brand strategy and cutting edge promotion, you'll be seeing more of her.
Leah has been through the home buying process several times - both for buying her own home and for buy-to-let - so she know exactly what makes things simpler and stress-free. One of those things is having a mortgage consultant who is totally on the case and fully responsive.
She always been interested in property and became a mortgage consultant and protection adviser in 2014. Since then I've helped people with regular purchases, remortgages, buying new builds, buy-to-let investments and with the Help to Buy scheme.
Leah really enjoys finding the perfect rate and product for whoever she's working with and to make sure they get the best deal - whether that's the lowest cost or the greatest flexibility - to suit their own lifestyle and circumstances.
I left Guildford College after completing a diploma in Photography to a triple distinction standard. I left with a newly affirmed love for a life behind the lens, creative passion and the hunger to succeed.
I have spent nearly 10 years working solely behind a camera. The first 5 years was spent forming a successful wedding & portraiture company; but as I entered the 6th year it was time for a change. I wanted to U-turn on photographing people.
Along side a life long friend we saw a gap in the market; a gap that the property market was eager for. Along came the birth of Still Moving London. Homes, houses and interior spaces are things that I personally have grown up around. With family that span from TV personalities to magazine editors and solicitors, all within the world of property, I was clearly destined to be an interior photographer. My forever growing knowledge of the Redhill and Reigate area has affirmed a love for the lifestyle and the people.
After graduating from the University of Creative Arts with a 2:1 (BA Hons) in Digital Communication Design, I almost immediately co-founded Still Moving London alongside one of my oldest friends and have not looked back since.
Aside from being one of the founding directors of Still Moving, I lead the video team. As head videographer I am passionate about ensuring that each and every client, landlord and vendor we work with only ever receives the very best in their marketing details from each video. Having known and worked with Thomas, Ashley and their team since they first opened, this great relationship and love of the area shines through my passion for videography, interior design and architecture on a daily basis.