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Our property brochures are, to be frank, the business. Beautifully designed, they include high-quality professional photography, floor plans and an Energy Performance Certificate as standard. Within 24 hours of instructing us, we’ll have your text to you for approval.
At our shop on the High Street, you’ll find an environment that is more welcoming than you could ever have dreamt possible from an estate agency. Beyond the eye-catching LCD window displays you’ll find a stylish modern-vintage interior with comfortable areas to sit and talk, tablets for property browsing and even a coffee machine. It’s just like home.
The Internet has had a radical effect on the property industry and made it possible to have your home seen by people all around the world within minutes of being on the market. We can alert customers about new property faster and more effectively than ever before, whether they’re at home or on the move, through SMS and email alerts.
But we don’t just upload some photos, send a few messages and wait for the phone to ring. We’ll make an exclusive call out, just for your property, starting with the people in the best position to buy. The sales team will come and visit and nobody will be talking to anyone about your property if they haven't seen it.
Staging your property for a specific public viewing period has been proven to make a huge difference in getting the best price.
But this isn’t about herding people round like cattle and having a bidding war on the doorstep; it’s about turning the marketing of your home into a special occasion, and giving buyers the time they need to make a decision they'll stick to.
To us, silence is rarely golden. We’ll never leave you in the dark and we’ll never leave you feeling ignored. You are our number one priority: keeping in touch and keeping you informed are the foundations of our business. We'll always call you back.
We’re open later so you can see us whenever you like: during the day, after work or at the weekend, you are welcome any time. We’re around out of hours too, to suit your busy lifestyle. From evening viewings and valuations to simply being available on our direct mobile numbers and email. If we can get back to you before morning, we will.
Tailor made service - We’ll dedicate a member of the RALPH JAMES team to you from the very outset, someone you can trust and have confidence in and who will take the time to understand and provide the service that suits you.
I first found Ralph James Estate Agents when we were looking for an agency to sell our flat in Redhill. I was impressed then by the very friendly and efficient staff members and then amazed that our flat was sold within two weeks of putting it on the market. Of course they were the first agency I thought of when we needed a new tenant for our annexe. We were introduced to Joanna who was looking after our let. After viewing our property she found us 6 possible tenants within a few days. We hadn’t even had the photographers around when a suitable tenant made an offer. We were very impressed with the service we received from her and the other members of the team. She kept in touch with me each day updating us on the viewings and was even able to help us with finding people to do the compulsory checks on the property. Look no further than Ralph James when looking for an Estate Agency they know how to give a satisfactory service to their customers.
I first met Ashley Bone when I was initially looking to purchase a property. Ashley came over as being extremely professional, his gentle, polite manner was refreshing. Ashley took a genuine interest in what I was looking for and answered all my questions and gave me the space to absorb and think things through. His manners and professionalism prompted me to use Ralph James for my recent house sale. Ashley guided me even when another agent put me under considerable pressure to reduce the price. Had I'd gone with the other agent's suggestion it would have cost me at least £10,000. Ralph James offers a genuinely personal service, approachable and contactable even at 9pm negotiating my sale whilst I was stuck on the motorway. Ashley saw the sale through to completion, running papers to the solicitor and supporting me with house selling issues acting as mediator between all concerned; the purchasers, management company and solicitors on both sides. I would have no hesitation in recommending Ashley or Ralph James.
Rayner Properties Ltd have known and worked closely on several deals within the property market with Ashley over a period of 3/4 years.We have always found Ashley to be honest and a true professional in every way. We definitely look forward to working with them again in the future.
Having recently come into contact with the agents at Ralph James I have to say they are some of the most charming in the business however you will also received sound advice with no nonsense speak when the time needs it....Thank you
Ralph James you have changed my opinion of Estate Agents......Thank you Thomas and the the lovely RJ team
A huge thank you to Thomas and his team for making our purchase and sale go through extremely quickly and effortlessly, always available for us no matter the problem, we would no class Thomas as a good friend..